Privacy Policy

Last updated: 04/06/2026

LockFort Security (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit https://lockfortsecurity.co.uk or contact us.

1. Who We Are

Business name: LockFort Security
Business type: Sole Trader
Service: Locksmith & security services
Website: https://lockfortsecurity.co.uk
Contact: info@lockfortsecurity.co.uk

For the purposes of UK data protection law, LockFort Security is the Data Controller.

2. What Personal Data We Collect

We may collect and process the following information:

  • Name
  • Email address
  • Phone number
  • Address (where required for locksmith services)
  • Any information you provide via contact forms, email, or phone
  • Information about products and services we have offered to you or fitted/repaired
  • IP address and basic website usage data (via cookies/logs)

We only collect data that is necessary to provide our services or respond to enquiries.

3. How We Collect Your Data

Your data is collected when you:

  • Fill in a contact form on our website
  • Contact us by phone or email
  • Use or browse our website
  • Through advertising and data associations such as Google or Meta
  • In person

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries
  • Provide locksmith and security services
  • Arrange appointments and communicate with customers
  • Maintain basic business records
  • Improve our website and services
  • Market to you with your consent

We do not sell your data.

5. Legal Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

  • Consent – when you contact us or subscribe to our marketing lists or social media accounts
  • Contract – to provide and advertise locksmith services to you
  • Legal obligation – where required (e.g. records)
  • Legitimate interests – running and improving our business

6. Third-Party Services

We use trusted third-party providers to operate our business and reserve the right to change these from time to time. They generally include but may not be limited to:

  • Alphabet (Google) – Gmail, Google Drive, Google Sheets,
  • WordPress – website platform
  • IONOS – website hosting
  • Meta – Facebook, Instagram and Whatsapp
  • NextDoor – Social media platform
  • TikTok – Social Media Platform
  • Brevo – Newsletter and email marketing platform

These providers may process limited personal data on our behalf and are compliant with relevant data protection standards. Some of these providers may transfer data outside of the UK using appropriate safeguards.

7. Data Storage & Security

We take reasonable steps to protect your data, including:

  • Secure passwords
  • Limited access to data
  • Reputable hosting and cloud services
  • Secure devices

Data is only kept for as long as necessary for business or legal purposes.

8. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data within legal parameters under UK Law
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise these rights, contact us using the details above in Section 1.

9. Cookies

Our website may use basic cookies for functionality and analytics. You can control cookies through your browser settings. We also deploy a “pixel” by Meta, which may track your visit to our website and activites if you have an account with Meta.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be published on this page.

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

LockFort Security
Email: info@lockfortsecurity.co.uk