Privacy Policy

Last updated: 20/12/2025

LockFort Security (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit https://lockfortsecurity.co.uk or contact us.

1. Who We Are

Business name: LockFort Security
Business type: Sole Trader
Service: Locksmith & security services
Website: https://lockfortsecurity.co.uk
Contact: tomiveson21@gmail.com

For the purposes of UK data protection law, LockFort Security is the Data Controller.

2. What Personal Data We Collect

We may collect and process the following information:

Name
Email address
Phone number
Address (where required for locksmith services)
Any information you provide via contact forms, email, or phone
Information about products and services we have offered to you or fitted/repaired
IP address and basic website usage data (via cookies/logs)

We only collect data that is necessary to provide our services or respond to enquiries.

3. How We Collect Your Data

Your data is collected when you:

Fill in a contact form on our website
Contact us by phone or email
Use or browse our website
In person

4. How We Use Your Data

We use your personal data to:

Respond to enquiries
Provide locksmith and security services
Arrange appointments and communicate with customers
Maintain basic business records
Improve our website and services

We do not sell your data.

5. Legal Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

Consent – when you contact us
Contract – to provide locksmith services
Legal obligation – where required (e.g. records)
Legitimate interests – running and improving our business

6. Third-Party Services

We use trusted third-party providers to operate our business:

Alphabet (Google) – Gmail, Google Drive, Google Sheets
WordPress – website platform
IONOS – website hosting

These providers may process limited personal data on our behalf and are compliant with relevant data protection standards.

7. Data Storage & Security

We take reasonable steps to protect your data, including:

Secure passwords
Limited access to data
Reputable hosting and cloud services

Data is only kept for as long as necessary for business or legal purposes.

8. Your Data Protection Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time

To exercise these rights, contact us using the details above in Section 1.

9. Cookies

Our website may use basic cookies for functionality and analytics. You can control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be published on this page.

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

LockFort Security
Email: tomiveson21@gmail.com